Refund policy

Ask for your money back within 60 days of paying and you get all of it. No reason needed and no form to fill in.

Message us on WhatsApp with the word refund and the username on the account, and it is found and processed straight away.

The money goes back on its own if any of these happen:

• Your login did not arrive within the time we promised.
• One order was charged twice.
• We asked you to confirm the payment and heard nothing for 7 days.
• You paid less than the order total and the gap was still open after 7 days.

• The purchase is older than 60 days.

An approved refund goes back to the payment method used for the order, normally the same day. Your bank decides when it shows on the statement, usually two to five business days later.

This policy sits alongside your rights under state and federal consumer law and does not replace them. If the law in your state gives you more than this policy does, you get what the law says.